Nuvento Business Process Outsourcing

Transforming customer experiences with end-to-end digital technology service support

Enhanced business focus

Free up time and focus on core activities.

Higher Productivity

Draw optimal performance and productivity out of your workforce.

Cost reduction

Cut costs without sacrificing on service quality.

Make every day a growth story for your business with Nuvento BPO 

As your business grows, it is critical to have a thorough operational methodology to achieve sustainability and ROI.  

Nuvento BPO ensures your business delivers on customer expectations everyday. Our support services can enable your critical IT and back-office operations, while you take care of your business’ core focus areas.  

We combine deep industry expertise with digital technology-empowered solutions and services keeping your operations stable, development agile and business growing! 

Focus areas include:

Process automation to lower operational and transaction cost

Easy and fast reporting tools for efficient decision making

Integrated customer life cycle management

Business Management Services

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Shared and Managed services

Managed IT service support that include software development, platform development and quality assurance services.

Inbound and outbound call

Inbound customer care for your product or service as well as world-class outbound call management services

Back office operations

Supporting your data entry, data mining, data conversion, data management and much more allowing you to manage transactions seamlessly.

Product support

We support custom software, mobile application, enterprise application, database development on multiple platforms.

Business Management Services

Suite of services that help your business processes function seamlessly. We take care of the management and development of your business operations, so you can concentrate on the core activities of your business.  

Shared and Managed services

Managed IT service support that include software development, platform development and quality assurance services.

Product support

We support custom software, mobile application, enterprise application, database development on multiple platforms.

Inbound and outbound call

Inbound customer and call management services for your data collection, customer acquisition or any business need.

Back office operations

Supporting your data entry, data mining, data conversion, data management and much more allowing you to manage transactions seamlessly.

1800+

Clients

Making operational excellence a habit with best practices

Our omnichannel contact methodology is focused on creating delightful customer experiences.  

To deliver this every day, we do the groundwork, go deep into the detail, study what customers want, understand trends from analytics and this helps us deliver experiences your customers will appreciate.  

Bring in visible RoI and customer retention – the two most crucial factors for your growing business.  

BFSI E-Commerce
Telecom and media Healthcare
Automotive Travel and hospitality
Education Technology
Human resources

Technology levers

We facilitate your technology deployments with the required service support and help your teams deploy technology solutions efficiently with the right answers to their queries

CRM solutions

CRM solutions to efficiently manage customer data. It supports sales management, delivers actionable insights and facilitates team communication.

WFH solutions

Supportive WFH solutions for effective management of business operations as your distributed teams work remotely.

IT infrastructure solutions

Provisioning the latest technologies to help clients improve their process efficiency, improve customer satisfaction and gain a competitive advantage.

Security and compliance

Leverage our risk assessment methodologies, cyber risk quantification and 24×7 support to keep your business process secure and compliant.

Omni-channel support

Help customers find the help they need with optimized omni-channel support functionality, allowing them to communicate on the channel of choice.

Back-up and redundancy

Increase the reliability of your systems with our backups and fail-safe protocols and services to improve your actual system performance.

Why choose Nuvento BPO 

Flexible and scalable outsourcing

Auditable processes, bespoke services

Experienced pool of 200 full-time employees

Omni-channel support

Ready to transform customer experience with service brilliance?